CLTV Analysis

Discover how Vehicle Service Contracts transform customer relationships and drive unprecedented business growth

No VSC Products

Standard vehicle sales without protection

Baseline
162,039
Customers
1.5
Avg Sales
Retention
17%
Service Visits
2.3
Sales Gross
$1,595
Service Gross
$232
Customer Lifetime Value
$1,595

With VSC Products

Enhanced protection & service experience

+222% CLTV
92,143
Customers
1.6
Avg Sales
Retention
24%
+41%
Service Visits
4.5
+98%
Sales Gross
$4,610
+189%
Service Gross
$525
+126%
Customer Lifetime Value
$5,134
3.2x Higher

Key Business Impact

$3,539
Additional CLTV per VSC Customer
2.2
More Service Visits
7%
Higher Retention Rate
3.2x
CLTV Multiplier